Support Center
Find answers, guides, and contact our team for help.
Getting Started Guide
Step-by-step walkthrough of every feature
Plans & Pricing
Compare plans and upgrade options
Contact Support
Email our team for personalised help
Frequently Asked Questions
How do I create my first course?
How do I add learners?
How do I set up quizzes?
How do certificates work?
How do I use AI features?
How do I view reports?
How do I set up learning paths?
How do I configure gamification?
How do I manage branches/multi-tenancy?
How do automations work?
Quick Tips
Sidebar Navigation
Click group headers (Learning, E-Commerce, etc.) to expand/collapse sections. Active pages auto-expand their group.
Bulk Actions
Use Import/Export for CSV bulk user import and course/user data export. Much faster than adding users one by one.
AI Course Creation
Use AI Tools → Course Outline to generate a full course structure from a single topic. Then click "Create Course from Outline" to build it instantly.
Scheduled Reports
Save a custom report, then set a schedule (daily/weekly/monthly) to have it emailed automatically to stakeholders.
Automation Workflows
Set up automations to handle repetitive tasks — auto-enrol, auto-badge, auto-notify when learners hit milestones.
Certificate Templates
Use the visual Certificate Template Editor to position fields on a custom background image for professional certificates.
Still need help?
Our support team typically responds within 24 hours on Growth/Scale plans.